Kara Swisher

As a tech journalist, I believe transparency is crucial in today's digital world. Companies should absolutely disclose when AI is used in customer service. Consumers have a right to know who—or what—they are interacting with, especially when it comes to something as important as customer support. This builds trust and ensures accountability.

As a technology journalist, I've seen the power and influence that AI can wield. Allowing companies to develop super-persuasive AI capable of influencing democratic elections poses a significant threat to our democratic processes. We must ensure that technology serves to enhance democracy, not manipulate it.