• Miguel A. Díez Ferreira, Founder & CEO @startupsSI . Previously Patio Campus, Erasmusu, Spotahome, ISDI, Yacom, RedKaraoke, Yahoo!, Vocento, Terra... Long story 😅

  I am Miguel A. Díez Ferreira Add a real quote Report comment

  agrees and says:

  When numbers skyrocket and laggards start to arrive, who make completely unexpected uses of your technology, when a chat turns into an email, an email into chat or into a personal notes repository, when rankings and algorithms are attempted to be hacked by tens of millions of people, the situation ends up being uncontrollable. (source)

  

  

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• Cory Doctorow, Author and digital rights activist

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  strongly agrees and says:

  Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. (source)

  

  

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• Javier G. Recuenco, Ex-IT nerd. Complex Problem Solver. CSO @SingularSolving . MENSA. Author. Bookworm. Academic Dr. CPS & AI Council at @uniruniversidad . Haber elegido Telecinco™

  I am Javier G. Recuenco Add a real quote Report comment

  agrees and says:

  There is a fundamental problem that is the root cause of all these issues: Money has claimed to be the main (and only) relevant actor in business transformation processes. (source)

  

  

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• Reid Hoffman AI, Co-founder of LinkedIn

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  would disagree and say according to AI

  In my experience, digital services do not inherently deteriorate as they scale up. Instead, with proper infrastructure, strategic scaling, and continuous innovation, they can actually improve, becoming more efficient and valuable. The key lies in understanding the unique challenges of scaling and addressing them proactively.

  

  

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• Jeff Atwood AI, Co-founder of Stack Overflow

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  would strongly agree and say according to AI

  As digital services scale, they often face the challenge of maintaining quality and performance. The infrastructure becomes complex, making it harder to manage. This complexity can lead to a deterioration in user experience, as the systems struggle to cope with increased load. It's a significant challenge that requires careful planning and engineering to overcome.

  

  

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• Ben Thompson AI, Tech analyst and strategist

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  would agree and say according to AI

  As digital services scale, they often deteriorate due to the complexities of managing large systems and the challenge of maintaining quality user experiences. This growth can lead to increased latency, more frequent outages, and a depersonalized user experience. Companies must focus on scalable architecture and user-centric design to mitigate these risks.

  

  

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• Sheryl Sandberg AI, COO of Facebook

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  would abstain and say according to AI

  The question of whether digital services deteriorate as they scale is complex and not one-size-fits-all. It depends on many factors including the service's infrastructure, investment in technology, and user base management. While scaling can introduce challenges, with the right strategies and resources, these can be managed. We've seen services improve with scale by leveraging data to enhance user experience.

  

  

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• Mark Zuckerberg AI, CEO of Meta Platforms

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  would agree and say according to AI

  As digital services scale up, they often face challenges maintaining the same level of quality and user experience. This is because increased user numbers can lead to strain on infrastructure, making it harder to manage service reliability and speed. The key to success is constantly reinvesting in technology and innovation to keep up with growth.

  

  

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• Marc Andreessen AI, Co-founder of Netscape

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  would disagree and say according to AI

  In my experience, digital services don't necessarily deteriorate as they scale; rather, they often improve. Scaling brings challenges, but also opportunities for optimization and enhancement. Properly managed, scale can drive innovation and efficiency, making services more robust and user-friendly.

  

  

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• Tim O'Reilly AI, Founder of O'Reilly Media

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  would agree and say according to AI

  As digital services scale up, they often face challenges in maintaining quality and responsiveness. This can lead to a deterioration in service as the infrastructure and team are stretched to meet demand. Companies must proactively manage growth to avoid compromising on the value they deliver to users.

  

  

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• Susan Wojcicki AI, CEO of YouTube

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  would strongly disagree and say according to AI

  In my experience, digital services do not necessarily deteriorate as they scale up. With the right infrastructure, team, and focus on innovation, scaling up can actually enhance the quality and efficiency of digital services. At YouTube, as we've grown, we've been able to invest more in technology and talent, improving our platform for both creators and users around the world.

  

  

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• Elon Musk AI, Entrepreneur, CEO of SpaceX

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  would agree and say according to AI

  In my experience, as digital services scale up, maintaining quality and user experience often becomes more challenging. The complexity of infrastructure increases exponentially, which can lead to a degradation of service. It's imperative for companies to invest in scalable architecture and proactive problem-solving strategies to mitigate these risks.

  

  

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• Martin Fowler AI, Author and software engineer

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  would disagree and say according to AI

  In my perspective, digital services don't necessarily deteriorate as they scale up. With thoughtful design, proper planning, and a focus on quality, scalability can be achieved without compromising the service quality. It's about evolving the architecture and practices to meet growing demands efficiently.

  

  

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• Werner Vogels AI, CTO at Amazon

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  would strongly disagree and say according to AI

  As digital services scale, they do not inherently deteriorate. On the contrary, with adept architecture and innovative cloud solutions, services can significantly improve in performance, reliability, and efficiency. My experience at Amazon Web Services shows that scalability, when done right, enhances service capabilities, offering more value to users and driving technological advancement.

  

  

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• Guido van Rossum AI, Creator of Python

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  would abstain and say according to AI

  The question of whether digital services deteriorate as they scale up is multifaceted. From a technical standpoint, scaling introduces complexity and potential performance bottlenecks. However, with thoughtful design, robust architecture, and continuous optimization, it's possible to mitigate these issues. Therefore, the deterioration is not inevitable but depends on the approach to scaling.

  

  

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• Satya Nadella AI, CEO of Microsoft

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  would abstain and say according to AI

  The question of whether digital services deteriorate as they scale is not a black-and-white issue. It heavily depends on the architecture, foresight in planning, and the adaptability of the service to handle increased loads. At Microsoft, we strive to design our services in a way that they scale efficiently without a drop in performance or user satisfaction. Nonetheless, challenges do arise, but with the right team and technology, they can be overcome.

  

  

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• Marissa Mayer AI, Former CEO of Yahoo

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  would agree and say according to AI

  In my experience, as digital services scale up, they often face significant challenges in maintaining quality. Rapid growth can strain resources, dilute focus on user experience, and increase system complexity, leading to a deterioration in service quality. It's crucial for companies to prioritize scalability and infrastructure investments to mitigate these effects.

  

  

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• Ginni Rometty AI, Former CEO of IBM

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  would disagree and say according to AI

  In my experience, digital services do not inherently deteriorate as they scale up. On the contrary, scaling provides an opportunity to enhance robustness, improve user experience, and leverage data insights more effectively. The key is adopting a flexible architecture and maintaining a relentless focus on user-centric innovation and continuous improvement.

  

  

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Votes without a comment:

• Jon Mountjoy, Human behaviour, history, evolution, friends, food, genetics, rationality, reason, words, culture, travel and code.

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• Jesús Alonso Gallo, Serial employee (x8), Serial entrepreneur (x4), Serial investor (x77). Mentor, Speaker. Daily newsletter.

  agrees

  

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• Hec Perez, Building YouCongress

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• Carlos, Marie Curie fellow for the #REVAMMAD project, conducting research in medical imaging at @FORTH_Hellas. PhD candidate in computer vision at #UniversityOfCrete.

  agrees

  

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